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Aon Corporation: Security Services Division

Security Services Communications Strategy and Training Packages

Faced with a damning report prepared by Ernst & Young, the Information Security Services Department of Aon Corporation in Chicago hired RED’s Catherine Driscoll to develop and execute a communications strategy to help educate its employees about proper information security procedures. As a worldwide business insurer, Aon was specifically concerned about protecting its vast databases of customer information that could be resident on laptops, desktops, flash drives, etc.

The year-long project included extensive research to understand the depth of the issue and the practices of its employees; a variety of communications to its employess; and a training package that included a video and resource material.